Say hello to Eva Tolentino, a shining example of how a leap of faith can lead to unexpected career growth and fulfilment. Since joining the Twin Parks team in September 2021, Eva has transformed her life, moving from a laundry position to becoming an Admin Coordinator. Her journey at Aeralife illustrates how embracing opportunities can lead to profound connections and a deeply rewarding experience in aged care.
A new beginning with Aeralife
When Eva first stepped through the doors of Twin Parks, she was looking for a change. After nearly a decade in hospitality, she craved a fresh environment. “I joined as a Laundry staff member,” she recalls. “I didn’t hesitate because I knew I could manage any job. I’m grateful I said YES!” This decision marked the start of a fulfilling journey in aged care, a path she never anticipated but embraced wholeheartedly.
Career growth and personal development
“Being acknowledged and treated like an irreplaceable member of the team makes me feel secure and satisfied with my job,” she emphasises. This recognition drives her commitment to her work and the community she serves.
Eva’s experience and career growth at Aeralife has been remarkable. “The highlight of my career so far has been my skills development and career improvement,” she shares proudly. Transitioning from a laundry position to becoming an Admin Coordinator reflects her dedication and the support of her team. “Being acknowledged and treated like an irreplaceable member of the company makes me feel secure and satisfied with my job,” she emphasises. This recognition drives her commitment to her work and the community she serves.
Essential qualities for success
Reflecting on the qualities essential for success in aged care, Eva highlights the importance of empathy, patience, and respect, alongside a genuine passion for the work. “Good listening and communication skills are crucial,” she advises anyone considering a career in this field. Her insights reveal the deeper connections that make the work so impactful.
Eva working away at her desk
Memorable connections with residents
Meaningful connections define the heart of aged care, and Eva has experienced this impact first-hand. One memorable moment involved a resident who spoke a different language. “When I realised she only spoke Chinese, we used her iPad to translate,” she recalls with a smile. “Seeing her face light up with satisfaction after being was truly great.” This experience highlights Eva’s ability to foster relationships that enhance the lives of those around her.
Eva highlights the importance of empathy, patience, and respect, alongside a genuine passion for the work. “Good listening and communication skills are crucial,” she advises anyone considering a career in this field.
Overcoming challenges together
Aged care can present emotional challenges, but Eva approaches these with resilience. “Whenever I feel overwhelmed, I speak to the Resident Manager Nisah, here at Twin Parks,” she explains. “She always provides great advice.” This open line of communication cultivates a supportive atmosphere where challenges are addressed together. Her team’s morning meetings, filled with brainstorming and direction, ensure that every day runs smoothly for the residents.
The journey ahead
Eva’s story is a testament to the transformative experience of working at Aeralife. Her journey from laundry staff to front of house Administration Coordinator, reflects the opportunities for growth, connection, and fulfilment that await those who join us. As we continue this journey together, Eva’s experiences inspire us all to embrace the mission of delivering exceptional support and meaningful lives for our residents across all Aeralife homes. If you’re looking for a place where your contributions truly matter, consider joining our team at Aeralife.
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